Fact Finder Broker Tool

Features & Benefits

• Reduce document collection time

  Client facts and supporting information are captured for you and centralised within our platform, halving the time you spend on each pre-qualification.

• Increase speed of approval

  Find fast answers to crucial pre-qualification questions with an up-to-date snapshot summary of your customers' financial suitability consolidated in one place.

• Deliver a better customer experience

  Eliminate paper-heavy and disjointed systems to reduce customer friction and deliver a seamless experience for ongoing customer loyalty. Our process guides your applicant through how to verify their identity online (via an SMS link) and provides consent for third-party access to their bank transaction data.

• Monthly surplus calculated for you

  View our instant calculation of monthly income surplus to help you make faster decisions about your applicant's borrowing capacity. We use consumer-permissioned bank transaction technology to collect and analyse regular/irregular income and expense data across their multiple bank accounts.

• View credit activity with ease

  Access a convenient credit activity summary that includes your applicant's credit score, adverse information and credit inquiries on a single dashboard screen. Use this snapshot to help determine your applicant's borrowing ability, or drill down into the metrics to see the detail.

• Stay on top of your workflow

  With real-time status updates, you never lose track of what documents are outstanding or which applications require attention. A green status signals that your pre-configured policy rules are met, while an amber status signals that further investigation may be necessary.

• Customise rules

  Reduce time wasted with the wrong clients. Customise your policy rules to match your risk profile and quickly identify which customers are at the top of your sales funnel. Rules can be pre-configured for credit score, adverse activity, credit enquiries and other metrics.

• Enable efficient compliance
  Vital information about your customer's credit activity, salary, liabilities, living expenses and identity verification is available as a snapshot view. With no time lost, you're one step closer to understanding your customer's financial situation for help with your best interest duties and compliance.
• Lower fraud risk
  Reliably verify your applicant's identity to guard against fraud using our digital identity verification process with advanced biometric technology. Your applicants are asked to follow an SMS link to upload a selfie and their drivers' licence, and within seconds the verification check result is displayed on your dashboard.
• Access information when you need it
  View your customers' contact details and snapshot financial summary from one convenient dashboard. Dig deeper into income and expense metrics or pull-down individual credit reports. Download and share PDF reports with other platforms.
• Turn applicants into loyal customers
  Deepen your engagement with new loan applicants by helping them accomplish their property goals without hassle or delay. Build loyalty to increase lifetime customer value.