Online Reference Check

Xref is an automated cloud-based candidate referencing platform that provides an efficient alternative to the time-consuming process of chasing references on the phone.

Rather than an employer having to ring a candidate’s reference to check its validity, this tedious follow up work can now happen online. Employers use the platform to request the candidate sends details of their referees. The referees are then automatically contacted via email to provide their feedback to specific questions. This feedback can happen at a time of their choosing via a secure online portal. Responses are analysed and a detailed report generated for the employer.

It typically takes between 20 to 30 seconds for an employer to request a reference. Once the referee has responded, references are returned on average within 18 hours offering insights and competency analytics through a detailed report for the employer.

Many referees complete references out of business hours, so an online reference check gives them the flexibility to input their responses at a time that suits them. References with Xref can also be completed via a mobile device further increasing convenience for the candidate and referee.

It avoids the risk of recruiters asking discriminatory questions or recording details incorrectly. Moving the reference check from a conversational-based approach to a written question and answer approach boosts the accuracy, consistency and reliability of data. A more precise and secure data collection process adds layers of governance, security and compliance to the recruitment process, which significantly reduces the risk of reference fraud and bad hires.

Xref's suspicious activity feature flags if there is something suspicious about a candidate's referees. For example, the candidate and the referee have the same IP address, indicating that the referee might not be legitimate. Organisations can then choose if they would like to investigate this flagged activity further in order to make informed decisions about their next candidate.

Yes, the fit2work platform offers a single centralised place to order, track and manage more than 100 different background checks. It helps business mitigate and manage risk in a changing human resource environment by providing support across the entire employee lifecycle, from initial hiring through to separation.

With seamless integration into your existing onboarding and due diligence programs, the fit2work platform offers a range of customisable tools to suit your business needs. It’s a fast and easy-to-use service that certifies employees are compliant, up to date and fit to work – all from a single dashboard.

Yes, one of the significant advantages of an online reference check is that it nullifies time differences when dealing with multiple time zones.

fit2work began processing background checks in 2008 and today we are one of Australia’s leading providers of online screening services. With years of experience, we are experts in mitigating and managing employment risk. Government departments and corporations around Australia look to us as a respected and trusted source of advice and innovative solutions.

There is far more value in conducting an online reference check if you have a plan for what you’re going to do with the results. Preparation and strategy is a crucial part of using background checks to benefit your business. fit2work pre-screening and employment lifecycle processes can integrate seamlessly with organisational policies and procedures.